Tally Licensing FAQ's

Here is the list of some FAQ's on licensing. These FAQ's are also available on Tally's site in PDF format. But for users convenience here they are in HTML format.

Q 1: What is Tally 8.1 Silver/Single user licensing?
Answer:
Tally 8.1 Silver/Single-user Licensing allows installation of Tally on a SINGLE
computer, with an option of activating it Online or Offline.
You can use the same Tally 8.1 Silver/Single user license on another computer, by
surrendering the license activated on the first computer and reactivating it on the
other.
An Offline user can take the request file generated by Tally 8.1, to a computer
with Internet connectivity and activate the license.

Q 2: What is Tally 8.1 Gold/Multi-user licensing?
Answer:
Tally 8.1 Gold/Multi-user Licensing allows installation of Tally 8.1 on ANY
NUMBER of computers connected through a local area network (LAN). The
Activation process is similar to that of Single-User Licensing.
Once a Multi-User license is successfully installed on a computer designated as
the License Server, you can start Tally 8.1 with Windows running as a service in
the background.
The computers designated as License clients can install Tally 8.1, and set the
parameter “TallyLicenseServer = Servername: Port Number” in the Tally.ini
configuration file.

Q 3: How do I obtain a License/Tally Serial Number in Tally 8.1?

Answer:
There are two ways of obtaining the License/ Tally Sl. No.
a) Online (for computers with internet connection)
b) Offline (for computers without internet connection)
a. For Online License Activation
1) Connect to Internet
2) Open Tally.

The Activation Form appears as shown below.


3) Enter the Serial, Key and E-mail.
4) Accept the screen
The Tally SI. NO. displays on the top right corner of the screen.
b. For Offline License Activation
On starting Tally, you will find displayed an Activation Form dialog box .
1. Press Esc or Ctrl+Q to quit the Activation Form, since the machine does not
have an Internet connection.
2. Go to F12: Configure > Licensing > Offline. The Offline Activation Form
displays three fields Serial, Key and Email.
3. Key-in the correct Serial, Key and Email and press Enter.
A message displays the successful generation of the tally_req.lic file.
4. Copy the tally_req.lic file from the Tally folder of your computer on a floppy or
CD and take it to any computer with Internet connectivity and Tally installed in it.
5. Copy the tally_req.lic file from Floppy or CD to the Tally folder on the computer
with the internet connection.
6. Start Tally and go to F12: Configure > Licensing > Offline.
7. Click on the Send External Request option to send a request to the Tally
Internet Services server.
A new file tally_resp.lic, will be generated and saved in the Tally folder on the computer
with internet connection.
8. Copy the new tally_resp.lic file on a floppy or CD, from the Internet connected
computer and paste the tally_resp.lic file into the Tally folder of your computer.

9. Start Tally and you will see the following screen confirming the license activation.


Q 4: I have a Tally Multi-user edition. When I Go to Gateway of Tally > F12:
Configure > Licensing, I do not see the options ‘Online’ and ‘Offline’. Why?
Answer:
The Licensing menu on the License server in a multi-user licensing system computer
displays all options available to a single-user.
However, the options Online and Offline are not available on the License client
computers.

Q 5: What is List Add-Ons?

Answer:
List Add-Ons provides the list of additional modules available in Tally. You can
purchase these modules through the TVP (Tally Value Pack).

Q 6: Is activation of license a one-time procedure?

Answer:
License activation is a one-time process. The license has to be validated within 45
days of activation. Tally prompts you to validate the license before the expiry period.
The procedure for validating Tally is the same for both single-user and multi-user
edition.

Q 7: How do I carry out an Online validation of the license?
Answer:
On expiry of the license activation period, Tally displays the message ‘Your License
is about to expire! Please re-activate’. If you have an Internet connection, connect
to the Internet and validate the license manually using the following path:
Go to Gateway of Tally > F12: Configure > Licensing > Online > Update
Important: This is a one-time process. If you do not validate within the given time,
Tally switches to Educational mode.

Q 8: How do I carry out an Offline validation of the license?
Answer:
On expiry of the license activation period, Tally displays the message ‘Your
License is about to expire! Please re-activate’. If you are not connected to the
Internet, you can validate the license on any computer with an Internet connection.
Follow the Instructions mentioned in the answer to Question no. 3, section b.
Validate the license manually on your computer using the following path:
Go to Gateway of Tally > F12: Configure > Licensing > Offline > Update
License.
Important: This is a one-time process. If you do not validate within the time period,
Tally will switch to Educational mode.

Q 9: What does Surrendering Tally License mean?
Answer:
In order to install Tally 8.1 on another computer, you have to surrender the license
activated on the first computer.
Go to F12: Configure > Licensing > Online/Offline.
Important: If you desire to format your hard disk, it is recommended to surrender
the Tally 8.1 license and reactivate it again. Else, Tally will switch to Educational
mode.
The procedure for surrendering the license is the same for both single-user and
multi-user edition.
a. Surrendering License – Online Users
1) Go to F12: Configure > Licensing > Online > Surrender

The surrender License request is sent to the Tally Internet Services Server. Once it
gets updated, the license file in the Tally folder is deleted.
Tally functions in Educational mode after surrendering of license and you can now
activate the same license on a different computer.
b. Surrendering license - Offline Users
1. Go to F12: Configure > Licensing > Offline > Surrender
2. Press Enter to proceed
A message displays ‘Offline Surrender Request tally_req.lic file is successfully
generated’.
3. Copy the tally_req.lic file from the Tally folder on a floppy or CD and take it to
any computer with Internet connectivity that has Tally installed in it.
4. Copy the tally_req.lic file from the Floppy or CD to the Tally folder on the
computer with internet connection
5. Start Tally and go to F12: Configure > Licensing > Offline
6. Click on the Send External Request option to send the surrender request to
Tally Internet Services server.
7. Your Tally License is successfully surrendered and is ready for use on another
computer.

Q 10: My Computer is going to be formatted what should i do?
Answer:

Before formatting the system surrender the Tally first either online or offline as described in Q 9. After reformatting install Tally and activate the license again.

Q 11: I have to replace my computer what should i do can i activate it on another computer simultaneously?
Answer:
No. The license can be activated only on one computer. In case of change of machine first Tally should be surrendered and then activated on new machine.

Q 12: My computer is no longer operational and Tally is not surrendered What should i do?

Answer:
You have to inform Tally solutions by email at support@tallysolutions.com with your serial no. and registration details. It would be reset within 24 hrs. Alternatively call Tally support on toll free numbers.

If still some queries are left then refer to my earlier Post on Why Tally turns educational
I hope this thing would help you a lot any other queries are welcomed.

Shailendra Yadav

The Post is written with an aim to help Tally software users. You can consider subscribing all my post related to Tally by putting your email id in the box below and joining my email list. If you find the contents interesting then don't forget to share it with your friends.
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